Customer Engineer
We're redefining gaming by making it possible to play top quality games with a single click. Join us and work with the latest technologies to help shape the way games will be played in the future.
šŖThe mission
We are redefining the future of gaming by bringing professionally-made games to the browser.
Why is it important?
Mobile gaming is a massive industry filled with hundreds of thousands of titles in dozens of genres. Game discovery is a nightmare and requires publishers to make huge advertising spends to gain visibility. Thousands of amazing mobile titles have no reasonable way to cut through the noise.
Pley's porting and publishing solution allows mobile developers to easily release their titles on browsers, opening massive new audiences who want high quality games available with a single click.
How are we different?
Think of us as an app store for browsers. But with no downloads. No installs. No paywalls.
Weāve stripped away all the barriers so players can simply launch a game and play. Itās as simple as that.
We arenāt an emulation environment, and we arenāt a cloud streaming solution. Our platform is a completely new solution that maximizes performance while minimizing external dependencies. We work directly with developers who port their titles to the Pley platform and also enables cross-play with the original mobile game.
š® The role
The Pley publishing platform is designed to make porting mobile games to browser a simple and streamlined effort for all our customers. That said, every customerās game is different, and sometimes requires a level of technical due diligence to ensure it will perform at the highest level of quality when ported to a web browser.
The SE position will play an important role in assisting our Sales team to ensure that every customer migration is successful, while also being available to our customers when they have questions, challenges or feedback during the porting process. You will be the technical face of Pley to our valued customers and will work closely with Developer Relations and Sales to ensure we give game developers the best level of support.
Responsibilities
Perform initial technical feasibility assessments on each new game title being ported
Develop a scalable assessment process that will eventually support dozens of parallel porting efforts
Support the Sales process by providing technical expertise during investigation and negotiation
Field technical customer feedback, questions, issues, and requirements
Work closely with core platform development and Product teams to communicate requirements
Assist Developer Relations with customer communication on technical issues
š About you
What youāll need
2-5 years experience in a customer-facing technical role
Engineering degree and knowledge of both mobile and web-based application development
Previous experience with OpenGL, WebGL and Unity development required
Experience communicating directly with demanding customers to solve technical challenges
Previous experience supporting customer integrations or porting projects a big plus
Experience running technical onboarding sessions directly with customers highly desired
Experience developing mobile and/or web apps high valued
Other
You enjoy a hybrid working environment.
Have a valid permit that allows you to work in Sweden.
ā”ļø Our Process
Intro Call
Team Lead Interview
Technical challenge
Culture Interview
*We would love to meet you in-person during our process. Huge plus if you can have at least one interview in our office.
- Discipline
- Commercial
- Locations
- Stockholm
- Remote status
- Hybrid Remote
Colleagues
Stockholm
Perks & benefits
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š§ Health
A healthy crew is a happy crew. We have 4000 SEK a year earmarked for you to pay for things like workouts, yoga, and massage. Oh, and you'll have 30 days of paid vacation to help with work-life balance.
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š§āšEducation
We'll hook you up with a free Brilliant.org subscription so that you can acquire or brush up on any skills you want. Also, let us know if you'd like to order a book for the shared company library.
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š» Equipment
To perform excellent work you need excellent tools. We'll gear you up with the latest and greatest in smartphone and laptop tech, and slap a generous phone plan on top.
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š¹ļø Work = Play
Work tasks include playing games ;)
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š Location
We're situated right in the middle of the popular Stockholmsverken district on Sƶdermalm. A lively place with restaurants and bars that, together with innovative and creative companies, create a unique meeting place that just continues to grow.
There are great commuting options with pendeltƄg, subway (green and red lines), and blue buses (4 and 3) nearby.
Seriously playful
We're a small crew with large ambitions and a lot of faith in our mission. We value playfulness and curiosity as much as courage and candour, and believe that the journey is at least as important as the goal.
When we're not hammering away to reach a milestone or overcome a challenge, we're known to goof around and dissect various subjects far beyond what's reasonable.
We're in this boat together and value the input of one another highly. No discipline is more important than the other and we strive to keep a flat organization with a high degree of transparency to help keep us all rowing toward the same goal.
Our guiding principles
- Focus on creating value, not extracting value.
- Quality over quantity.
- Keep it simple.
- Make it fun.
About Careers at Pley
Pley is a Stockholm-based startup with the mission to make gaming easier than watching YouTube.
In other words, Pley makes it possible for anyone to enjoy new gaming experiences at a single click, and to invite friends simply by sending them a link. No downloads, no installs, no paywallsājust play.
Customer Engineer
We're redefining gaming by making it possible to play top quality games with a single click. Join us and work with the latest technologies to help shape the way games will be played in the future.
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